Worksheet # 8

ISO 14000 

The ISO 14000 are the standars and information related to environmental management.
ISO 1400 is acutally a series of international standars that privides framework for the development of both, the system and the supporting audit program.
The ISO 14001 is the document than contains all the requirements that a company should have.
The ISO 14001 EMS, especifies the requirements for such an envoronmental management, fulfilling these requirements demands objective evidence wich can be audited to demonstrate that the environmental managment system is operationg effectively in conformity to the standard.

IT requires that the organization develop an effective system that mets some requirements of the document ISO 14001.
So the company needs to follow a "plan-do-check-act" system that works.
The system has to be controlled and eficient.

Also is very important to measuring and monitoring the product and process that can have an impact to the envoronment.  

The bes way is to implement a team:

•  Appoint a management Representative
• Assign an environmental SAfety Team
• Assign a Management Team

 

ISO 9001 Vs ISOO 14001

 

Both are the mos well known ISO standars.

ISO 9001 its about helping a company to implement quality management, while ISO 14001

helps an organization to implement environmental management.

Having an ISO 9001, means tha the organization does ensure that its products or services satisfy 

the costumer`s quality requirements, and achieve continual improvements of its performance.

Having an ISO 14001`s environmental management means what the organization does to 

minimize pollution, farmful effects on the environment, and to conform to applicable 

regulatory requirements and immprovement of the environment performance.

 

Both ISO 9001 and ISO 14001 concern the way an organization goes about its work

• They are not product Standards
• The are not service standards.
• The are process standards
• The can be used by product manufactures and service providers.

ACTIVITY No. 6

VISION: a vision statements explains the fallowing question,  "Where" our organization is headed
Characteristics:

1. Futurecasting : looking foward
2. Clear and Visible: 
3. Audacius: Think big.
4. Descriptive
5. Time, 5 years, 10 years

don't cunfuse vision with mission

how to:  you'll need

• People : staff
• Process: The cover story vision
• Perspective: Long term perspective ( Think big.)

MISSION: answers the question, Why?.   what's the core purpose
 Characteristics:

1. Short
2. Memorable
3. Inspiring
4. Market focus
5. What you whant to be remembered for 

How to create a mision statement:

1. People : VIP Staff, ask them why they think you exist as an organization, key ideas
2. Info: For the staff. more key ideas, key words, do meatings
3. Process: key words, use stiky notes.

VALUES: a values statements explains, what you belive in, articulates what the organization belive in.
Characteristics:

1.  5-7 values
2. More than 1 word: 
3. Sharing ideas: Share ideas, diferent personal values
4. Migth be in your mission statement: help us guide aour behavior

How to use it:

• Training
• Reinforment
• Rewards
• Alignment

 Values helps us guide our behavior
 Always show respect.
 Values statements are important, becouse they help us sai, what are we allow to do.

How to:

1. People: Staff participation
2. Process: Individual and anonimus

STRATEGIC OBJECTIVE (PRIORITIE, GOAL, PLANK, CORNER STONE, ETC.)
3 to 5 year broad reaching statemets

• Improve our  profitability: Financial, money etc.
• Grow our market share: Customers, grow in market
• Enhace operational efficiency: Internal processes
• Develop our work force: rigth People in the rigth sits doin the work

All this things together tell aour strategy.


SWOT: Strengths, Weaknesses, Opportunities and Threats

1. Strengths: identify them, capitalize them (internal)
2. Weaknesses: Shore them up (internal)
3. Opportunities: Invest (external)
4. Threats: identify (external)

We need to gather data: information based on custemer feed back, employee info bassed on:

• Capabilities
• Ressources (have or don't have)
• Process

Secundary data:

• Enviroment (data that impacts our bussines)
• Industry
• Competitive.

Something very importante is the custumer feed back.

We need to use the swot and convert them in ideas

ACTIVITY No. 3

Situation         1         2           3         4

Kind of leadership Goberment of Nigeria Burocratic leader  Aereolof Company Airline. Airline Comunication lieader

kind Leadership Politics leadership and conflict  Autocratic Leadership   Burocratic Leader

Solution The goberment of Nigeria shouldnt had order so many tons of cement, the need to stablish the quantity of cement they can load on the dock The Nigirean gobermet shold establish better wais for succesfull transportation without puting any kind of risk to the sailors The airline needs to comunicate the passangers if there is something wrong without asking them to pay more money Any kind of airport has to give a great attention to the sanitary condition on the airport and airplanes

PARAPHRASING

Paraphrase is restatement of a text or passages, using other words or expresing the same message in different words.

Paraphrasing is use other peoples expresions or ideas but using our own words without altering the main idea of the autor.

QUOTING

 The definition of quotation is: citation: a short note recognizing a source of information or of a quoted passage; a passage or expression that is quoted or cited

In mi own words: quoting means, use other peoples ideas to suport your own idea.

"Quotations must be identical to the original, using a narrow segment of the source. They must match the source document word for word and must be attributed to the original author" (this is the quote from http://owl.english.purdue.edu/owl/resource/563/01/)

"Faith indeed tells what the senses do not tell, but not the contrary of what they see. It is above them and not contrary to them." Blaise Pascal

SUMMARIZING

the meaning of summarizing is: to concisely explain the main ideas or main points in your own words

But there are other kinds of summarizing, for example, a homework summarizing, like doin a summarizing of a certain chapter on a book.
Or maybe an idea summarizing wich will summarize the main idea of a topic in a conversation.


We need to remember that summaries are significantly shorter than the original and take a broad overview of the source material.

Steps to follow to do a summarizing

1. READ
2. RE-READ
3. Understand
4. Write brief summaries
5. Write a summari
6. Edit
7. And compare it to the original.

Elements of a Paragraph

A paragraph is a group of sentences or a single sentence that form a main idea, an expresion, a unit.
This main idea controls the rest of the paragraph so its important to express it correctly.

The most important part of tue paragraph is the topic, this will express the main idea, wich is also center of topic. 

Every paragraph in a paper should be

• Unified: All of the sentences in a single paragraph should be related to your main idea.
• Clearly related to the thesis: The sentences should all refer to the central idea.
• Coherent: The sentences should be arranged in a logical manner.
• Well-developed: Every idea discussed in the paragraph should be explained and supported.